Cancellations
Cancellations
Canceling a reservation
- How-to
Canceling your reservation for a stay
You can go to your trips to cancel or make changes to your reservation. - How-to
Change the date or time of your Experience reservation
To make changes to your reservation, go to your trip details. - How-to
Cancel or withdraw a trip request
As long as your pending trip request hasn’t been accepted, you can cancel the reservation through the message thread with your Host. - How-to
Canceling a trip due to extenuating circumstances
Find details about requirements and how to take the next steps. - Rules
Cancellation options due to COVID-19
To find what your current options, go to cancel your reservation and choose the option that your travel plans have changed because of COVID-… - How-to
Rebook a canceled reservation
While you can't restore a canceled reservation, you can contact the Host and make a new reservation. - How-to
Airbnb Adventures cancellations
You can get a full refund for any adventure if you cancel at least 30 days before the adventure is scheduled to start, or within 24 hours of…
Host-initiated cancellations
- How-to
If your Host cancels your reservation
If your reservation is canceled by your Host, we’ll automatically give you a full refund. If the cancellation happens within 30 days of your… - How-to
If your Host needs to cancel
If your host can’t accommodate your stay, don’t cancel for them—send them a cancellation request so you don’t miss out getting your best ref… - How-to
If your Host cancels your experience
If a Host needs to cancel an experience, you'll be notified immediately and you'll be refunded in full.
Policies
- How-to
Find the cancellation policy for your stay
The amount of any refund depends on the Host’s cancellation policy and the time and date you cancel. - How-to
Find the cancellation policy for your Experience reservation
The amount of any refund depends on the Host’s cancellation policy and the time and date you cancel. - Community policy
Does the Extenuating Circumstances Policy apply to my reservation during the COVID-19 pandemic?
Learn about the policy for extenuating circumstances during COVID-19 pandemic. - How-to
Reservations and refunds during the Tokyo Olympic and Paralympic games
If something changes during the Tokyo Olympic or Paralympic games, here’s some helpful information to know about how it may affect your rese… - Community policy
Extenuating Circumstances Policy
Find details on how cancellations are handled when unforeseen events beyond your control arise after booking and make it impracticable or il… - Community policy
Extenuating Circumstances Policy and the coronavirus (COVID-19)
Find details of the coverage for COVID-19 under our extenuating circumstances policy.