If your Host needs to cancel
If your host lets you know that they can't accommodate your stay anymore, don't cancel for them. Instead, send them a message asking them to cancel. That way, you'll be eligible to receive a full refund.
Once your host cancels the reservation, you'll have the option to find a new space for your stay or request a full refund, including service fees.
- GuestIf your reservation is canceled by your Host, we’ll automatically give you a full refund. If the cancellation happens within 30 days of your…
- HostBecause cancellations can disrupt guests' plans and impact confidence in the Airbnb community, there are penalties applied for Host cancella…
- GuestTo help ensure safe stays, experiences, and interactions, certain activities and behaviors are not allowed in our community.