Safety concerns
Safety concerns
- How-to
Reporting and blocking
Select the conversation with the person you want to report or block and follow the instructions. - Rules
Home safety: Smoke and carbon monoxide alarms
Hosts are encouraged to install carbon monoxide alarms in their space. Find out more about our home safety program. - How-to
How Airbnb builds trust between Hosts and guests
We offer features that help build trust, including our secure messaging system, reviews, the Host Guarantee, and more. - How-to
If you feel unsafe during a trip
If you feel as if you may be in danger or your personal safety is threatened, contact the local authorities immediately. - How-to
Safety information on listings
Here’s what you need to know about disclosing safety information in a listing. - How-to
Concerns about your reservation’s location
Having second thoughts about the location of your reservation? Read everything the Host has posted in their listing description or contact y… - How-to
If you’re injured on an Airbnb Experience
If you’re injured or require medical attention while on an experience, get to a safe place and contact local emergency services immediately. - How-to
For Hosts—injuries during an Airbnb Experience
You should get everyone to a safe place and contact local emergency services immediately. After that, report the incident to us. - How-to
Background checks
For the safety of our hosts and guests, we conduct background checks. Find out more about how and when we do this. - Legal terms
- How-to
Implications of background checks
Learn about how the background checks we perform can impact your account.