How-to
If you’re injured on an Airbnb Experience
If you’re injured on an Airbnb Experience
Your safety is a top priority. If you’re injured or require medical attention during an Experience, get yourself to a safe place and contact local emergency services immediately.
Once you’re safe and your immediate concerns have been addressed, report the incident to us. The fastest way is to use your Airbnb app, tap your Profile and select Get help, then tap Contact us under your trip.
Find more safety tips and guidelines for stays and Experiences.
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