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How-to

Reporting and blocking

If you block someone, they won’t be able to send you messages, use Instant Book for your listings, send you a reservation request, or accept a reservation request from you. Blocking someone you have an upcoming reservation with is not possible.

To report a message

Report a message on desktop

  1. Click Messages and select the conversation you want to report
  2. In the message, click the three dots
  3. Click Report this message
  4. Select the reason you're reporting the message and click OK
  5. Give further details (if required), and then click Submit

For most of the reasons, you'll have the option to block the person from messaging you again.

Note: If you reached this page by tapping on an Unblock link, you should upgrade your app or use the web, and then the Unblock link should unblock your conversation.

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