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4 articles

Ratings & reviews

Discover how reviews work, why they matter, and how Hosts get 5-star ratings.

4 articles

A simpler way to dispute retaliatory reviews

Request removal of a retaliatory review, no matter how long ago it was posted.

The basics of communicating with guests

Get tips and templates for connecting with travelers.

How to welcome your first Airbnb guests

Create a memorable trip for your guests—every time.

Get more 5-star reviews

Interior designers and Superhosts reveal how they create memorable stays.

A simpler way to dispute retaliatory reviews

Request removal of a retaliatory review, no matter how long ago it was posted.

The basics of communicating with guests

Get tips and templates for connecting with travelers.

How to welcome your first Airbnb guests

Create a memorable trip for your guests—every time.

Get more 5-star reviews

Interior designers and Superhosts reveal how they create memorable stays.

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