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4 articles

Ratings & reviews

Discover how reviews work, why they matter, and how Hosts get 5-star ratings.

4 articles

The basics of communicating with guests

Get tips and templates for connecting with travelers.

A simpler way to dispute retaliatory reviews

Request removal of a retaliatory review, no matter how long ago it was posted.

How to welcome your first Airbnb guests

Create a memorable trip for your guests—every time.

Get more 5-star reviews

Interior designers and Superhosts reveal how they create memorable stays.

The basics of communicating with guests

Get tips and templates for connecting with travelers.

A simpler way to dispute retaliatory reviews

Request removal of a retaliatory review, no matter how long ago it was posted.

How to welcome your first Airbnb guests

Create a memorable trip for your guests—every time.

Get more 5-star reviews

Interior designers and Superhosts reveal how they create memorable stays.

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