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Why your cancellation policy was overridden

Your cancellation policy may be overridden in certain situations. In these cases, the guest may be given a full refund in accordance with our Terms of Service.

    When the cancellation policy may be overridden 

    Your guest may cancel for a full refund if:

    What happens to payouts if the cancellation policy is overridden

    If a Host is paid for the reservation, they may owe an amount of money as a result of the cancellation. Airbnb may recover that amount as provided in our Payments Terms of Service. An adjustment will be automatically deducted from the next scheduled payout.

    Find out more about what an adjustment on your earnings means.

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