How-to
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Guest
Cancellations of longer stays
Cancellations of longer stays
If a reservation is for 28 nights or more, the longer stay cancellation policy applies.
For guests
If you’re a guest, you can check your confirmation email for more details. Learn more about how to change your reservation.
If you change or cancel a longer stay:
- Your first payment might be nonrefundable, depending on the listing and when the reservation is made
- If you cancel after the trip has started, the following 30 nights of the reservation are nonrefundable
- Your Host can choose to offer an additional refund
Host approvals
If you’re a Host and your guest wants to change their reservation, you’ll need to approve it if:
- It’s before the trip, but less than 30 days before the checkout date
- The trip has started, but it’s less than 30 nights before the checkout date
- The guest is changing the check-in date, or extending the reservation
The change may happen automatically if:
- It's before the trip and the reservation is still 30 days or longer
- The trip has started, but it’s 30 nights or more until the checkout date
- The alteration is initiated by guest
- The reservation is long-term
- The start date is not changed
- The alteration is made with 30 days notice
- The reservation is not to be extended
- The reservation after alteration is still long-term
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