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    The best amenities to offer right now

    From reliable wifi to a pet-friendly space, here’s what guests care about most.
    By Airbnb on Jun 18, 2020
    4 min read
    Updated Mar 17, 2022

    Highlights

    • The most popular amenities right now include a pet-friendly space, wifi, and free parking

    • Think about what might appeal to different travelers, including families and remote workers

    • Update your listing

    According to new Airbnb data,* guests often filter their search results to find 10 top amenities. If you have any of these popular amenities, make sure you include them in your listing so guests can find you when they search.

    What guests want most right now

    A home away from home
    Guest search results worldwide show that the top 10 amenities guests want right now are:

    1. A pool
    2. Wifi
    3. A kitchen
    4. Free parking
    5. A jacuzzi
    6. A washer or dryer
    7. Air conditioning or heating
    8. Self check-in
    9. Laptop-friendly workspace
    10.  Pets allowed

    Here’s what you can do to ensure some of these amenities are as guest-friendly as possible:

    • Wifi: Double-check that it’s working and that guests know how to log on. Consider placing a laminated, easy-to-clean sign somewhere in your space with helpful instructions.
    • Air conditioning: We know that central air conditioning isn’t common in some regions. If you have it, let guests know where to find the controls and how to use them—a laminated sign with instructions may be useful here, too. If you don’t have it, consider offering a portable unit for hot summer months.
    • Kitchen: Guests may want to cook their own meals during their stay, so make sure to supply dishware, pots and pans, and cooking utensils. It’s a good idea to mention these items in your listing description.
    • Parking: If you have a parking spot for guests, remember to provide any instructions before they arrive, and don’t forget to select parking as an amenity on your listing.

    Outdoor spaces
    Many guests want to stay in places with things to do outside. If your area offers great hiking trails and other outdoor activities, let guests know about them either in your guidebook or house manual.

    Another way to help them enjoy a little fresh air is to spruce up the outdoor areas of your space. Keep the landscaping well-groomed, and consider adding (or updating) the following amenities:

    • Patio furniture
    • A barbecue grill
    • Outdoor cups and plates
    • Games and other entertainment

    Cleaning supplies
    Many guests will appreciate the chance to keep things clean. It’s a good idea to stock up on:

    • Paper towels
    • Disposable gloves
    • Multi-surface cleaner
    • Disinfectant wipes or spray
    • Antibacterial hand sanitizer
    • Hand soap
    If you offer any of these amenities, make sure you include them in your listing so guests can find you when they search.

    Who’s traveling—and how to meet their expectations

    Families with kids
    You can help parents with small children feel more comfortable in your space by stocking some of the things they need most, such as:

    • Cribs
    • High chairs
    • Baby gates
    • Kids’ cups, plates, and utensils
    • Changing table
    • Baby monitors
    • Outlet covers

    You should also make sure you have enough essentials to go around, such as:

    • Soap
    • Shampoo
    • Toilet paper
    • Extra bedding and towels

    Learn more about hosting families

    Pet parents
    Many guests want to bring their four-legged family members with them on trips. We know that it’s not possible for some Hosts to offer a pet-friendly space. But if you can, now’s a great time to do so.

    Guests traveling with pets may want to know what to expect in your space, like whether you have a fenced-in yard or a private patio. You may also want to provide pet-friendly amenities such as:

    • Bowls for food and water
    • Furniture covers
    • Designated towels to wipe off paws at the door
    • Extra cleaning supplies

    It’s also a good idea to update your house rules. You can let guests know things like how many pets you allow per stay, what types of pets you accept, and whether it’s OK to leave a pet unattended in your space.

    Learn more about hosting pets

    Remote workers
    Many people continue to do their jobs remotely and may decide to work while traveling. You can help them stay productive by including the following amenities:

    • Fast wifi: Guests have higher expectations for fast internet now that so many of them are working remotely. You can test your wifi speed using your Airbnb app—and, if your results are slow, consider upgrading to faster service.
    • A laptop-friendly workspace: Locate a desk or table near a power source, with a comfortable chair (even better if it’s ergonomic). Want to go the extra mile? Add a stapler, a stack of sticky notes, and a cup full of brand-new pens. If you have a printer or a copy machine, make sure to highlight those in your listing description.
    • Coffee maker and tea kettle: These guests are likely to appreciate a little help powering through their busy days.
    • Learn how to add new amenities

    Remember to update your listing

    Don’t forget to showcase the changes you’ve made by updating your amenities, listing description, and photos. Adding just a few sought-after items can go a long way toward making guests feel more comfortable in your space—and could lead to a great review.

    *According to Airbnb internal data that measured the most frequently searched amenities worldwide from January 1 to December 31, 2021.

    Information contained in this article may have changed since publication.

    Airbnb
    Jun 18, 2020
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