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How-to

Airbnb service fees

To help Airbnb run smoothly and to cover the cost of services like 24/7 customer support, we charge a service fee when a booking is confirmed.

There are 2 different fee structures for stays: a split-fee and a Host-only fee.

1. Split-fee

This fee structure is the most common and is split between the Host and the guest.

Host fee

Most Hosts pay a 3% fee, but some pay more, including:

  • Airbnb Plus Hosts
  • Hosts with listings in Italy
  • Hosts with Super Strict cancellation policies

This fee is calculated from the booking subtotal (nightly rate + cleaning fee + additional guest fee, if applicable—excluding Airbnb fees and taxes) and is automatically deducted from the Host payout.

To review the service fee for a booking:

  1. Go to Transaction history
  2. Select the reservation code
  3. Under Payout, find the Airbnb Service Fee

Guest fee

Most guest service fees are under 14.2% of the booking subtotal (nightly rate + cleaning fee + additional guest fee, if applicable—excluding Airbnb fees and taxes). This fee varies based on a variety of factors and is shown during checkout before you book so you know what to expect.

2. Host-only fee

With this structure, the entire fee is deducted from the Host payout. It’s typically 14–16%, though Airbnb Plus Hosts and Hosts with Super Strict cancellation policies may pay more. For listings in mainland China, it’s 10%.

This fee is mandatory for traditional hospitality listings–such as hotels, serviced apartments, etc., as well as software-connected hosts (unless most of their listings are in the USA, Canada, the Bahamas, Mexico, Argentina, Taiwan, or Uruguay).

VAT charges

Depending on the laws of the jurisdiction involved, a VAT may be charged on top of the above fees. The service fee includes the VAT where applicable.

Note: Fees for Airbnb Luxe properties are handled separately.

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