Cancellations and refunds
Cancellations and refunds
- Community policy
Rebooking and Refund Policy
Please review our Rebooking and Refund Policy. - Community policy
Extenuating Circumstances Policy
Find details on how cancellations are handled when unforeseen events beyond your control arise after booking and make it impracticable or il… - Community policy
Extenuating Circumstances Policy and the coronavirus (COVID-19)
Find details of the coverage for COVID-19 under our extenuating circumstances policy. - Community policy
Weather events, natural conditions, and diseases that are excluded from our Extenuating Circumstances Policy
Please review this information about situations that are excluded from the Extenuating Circumstances Policy. - How-to
Find the cancellation policy for your stay
The amount of any refund depends on the Host’s cancellation policy and the time and date you cancel. - How-to
Find the cancellation policy for your Experience reservation
The amount of any refund depends on the Host’s cancellation policy and the time and date you cancel. - Community policy
Experiences Guest Refund Policy
Pease review our Experiences Guest Refund Policy. - Community policy
Luxe Rebooking and Refund Policy
Please review our Luxe Rebooking and Refund Policy.