Can I leave a review for my host if they canceled my reservation?
If the host cancels a stay before the day of check-in, you won’t have the option to leave a review. Instead, an automatic review will be added to their listing’s profile to indicate that they canceled the reservation. These reviews are one of the penalties for host cancellations and can’t be removed.
If the host cancels a stay on or after the day of check-in (12:00 AM in the listing’s timezone), you will have the option to leave a review. If you choose to leave a review, be sure to follow our Review Policy and only rate and comment on relevant experiences which you can personally speak to. For example, you may have valuable feedback about poor communication, an issue at check-in, or difficulty getting to a listing. However, if you didn’t complete check-in, you may not have relevant feedback about the location, amenities, or value.
- How-to•GuestReviews for staysOur community relies on honest, transparent reviews. Hosts and guests write reviews once the stay has ended.
- How-to•GuestEditing a review you wroteYou can edit a review you’ve drafted until your review is published.
- How-to•GuestResponding to reviewsYou can post a public response to reviews that others leave for you, but you can't remove them. Reviews are only removed if they violate our…