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    Welcome to Airbnb’s Superhost Ambassador program

    Congrats! Here are some resources to help you get started.
    By Airbnb on Dec 2, 2021
    8 min video
    Updated Dec 2, 2021

    Highlights

    • As a Superhost Ambassador, you can connect with new Hosts through our Ask a Superhost program

    • You were invited because we believe in your hosting skills and we’re impressed with your record of offering 5-star stays

    As one of the most experienced and highly rated Hosts on Airbnb, you’ve become a Superhost, and now you’re ready to share your experience and help others get started hosting. Thank you, and congratulations! We’re so excited to welcome you to the program and give you some resources to help you be a successful Superhost Ambassador.

    Understanding the program

    How it works: We’ll connect you with people new to Airbnb who want hosting guidance—which we already know is your specialty. You’ll be able to give advice about things like cleaning, taking the right photos, creating a compelling listing, and much more.

    How you can earn extra income: Once a new Host’s first booking is complete, we’ll send you a reward for helping them through the process and continuing the cycle of delighting guests with an excellent stay. We’ll make it easy for you to track your extra earnings.

    Why you’re a Superhost Ambassador

    You’re the best of the best: As a Superhost, you’ve clearly committed to Airbnb’s community—you’re one of the most highly rated, experienced, reliable, and responsive Hosts, and you consistently provide extraordinary experiences for guests and a shining example for other Hosts. We know you have what it takes to show others how to offer 5-star stays, and we hope you’ll have a little fun with the Superhost Ambassador program (and earn some rewards along the way).

    We’re only as strong as our community: Hosts’ experiences make our community unique. You have some truly valuable experiences that you can share with Hosts to make our community stronger.
    My favorite part about being a Superhost Ambassador is helping people. New Hosts feel so much more secure in the onboarding process if they have support.
    Barb, Superhost Ambassador,
    Nashville, Tennessee

    Resources you need to get started

    Guide the way on your terms: When you get started as a Superhost Ambassador, you can let us know how much time you want to devote to it. We’ll match you with the right number of new Hosts so you can stay on top of your connections.

    Keep track of everything in one place: You’ll have access to a dashboard where you can follow your new Host connections and check out their progress.

    Communicate with ease: As new Hosts reach out, you’ll be able to message them right from your upgraded Host inbox. You can also choose to schedule time to connect in other ways.

    Get support every step of the way: Airbnb has a library of tips, suggestions, and workshops to support your journey as a Superhost Ambassador. We’ll make our resources available to help answer questions that might come up.

    Complete a questionnaire: The Ask a Superhost questionnaire is only available to approved Superhost Ambassadors. Once you complete it, we’ll start sending new Hosts your way.

    From the beginning, this program was designed to connect you with new Hosts, so you’ll have the opportunity to share your personalized hosting skills and insights. We hope that this is a chance for you to make some great connections—and have a little fun.

    Don’t forget to read the Superhost Ambassador terms and conditions when you have a moment, and please share your thoughts and feedback with us about the program. We can’t wait to take this journey together.

    If you’re already an Ambassador and you’d like to become a Superhost Ambassador, please reach out to ambassadors@airbnb.com.

    Information contained in this article may have changed since publication.

    Highlights

    • As a Superhost Ambassador, you can connect with new Hosts through our Ask a Superhost program

    • You were invited because we believe in your hosting skills and we’re impressed with your record of offering 5-star stays

    Airbnb
    Dec 2, 2021
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