Getting started on Airbnb
Whether you want to book a dream stay away from home or host an Airbnb Experience in your own backyard, here’s how Airbnb works for you—as a Host or a guest. Let’s start with the basics and go from there. Welcome to the community!
The Airbnb community
Airbnb is a community based on connection and belonging. We take the safety of our Hosts and guests very seriously—Hosts must meet and maintain quality standards, and all personal profiles and listings are verified. We work to keep everyone safe on our site and app with encrypted personal data and a trusted payment system. Plus, we have a 24/7 community support team ready to answer any of your questions.
Getting set up
Creating an account is free and easy! We’ll need to know a few basic details and then you’ll be asked to submit your government ID—which we don’t share with Hosts or anyone else. Now you’re ready to book!
Creating an account
Find easy-to-follow instructions to create an account.
How to submit your ID
Details and troubleshooting when you’re uploading your government ID.
Booking a trip: What to do if you’re new
Get info on Airbnb’s booking process, how to confirm your reservation, special offers, and more.
If you’re interested in hosting your space, we’ll guide you through the process step-by-step. To host Experiences, just review our quality standards, create a listing, and submit your compelling idea (through a form or a short video if you’re submitting an online experience) for review.
- Paying for your tripWhen are you charged for a reservation? What do you do if you can’t complete your transaction? Let’s break down the financials and get answe…
- GuestCreating an accountSigning up is free—use your email address, phone number, Facebook or Google account, or Apple ID.
- Finding a stay that's right for youWant help finding a great place to stay? Here are the top areas that guests have questions about when they’re searching for their next trip.